Privacy policy

Last updated: October 12, 2026

ALIV (“we,” “us,” or “our”) operates the website tryaliv.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

Information We Collect

Personal Information You Provide:

  • Name, email address, mailing address, and phone number

  • Payment information (processed securely by our payment processor — we do not store credit card numbers)

  • Order history and correspondence with our support team

Information Collected Automatically:

  • IP address, browser type, operating system, and device information

  • Pages visited, time spent on pages, and referring URLs

  • Cookies and similar tracking technologies

How We Use Your Information:

  • To process and fulfill your orders

  • To communicate with you about your order, including shipping updates

  • To send promotional emails (you can opt out at any time)

  • To improve our website, products, and customer experience

  • To comply with legal obligations

Sharing Your Information:
 We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist with payment processing, shipping, email marketing, and website analytics

  • Legal authorities when required by law or to protect our rights

Cookies:
 We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Data Retention:
 We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights:
 Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications

  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at tryalivsupport@gmail.com.

Security:
 We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links:
 Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Children’s Privacy:
 Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy:
 We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us:
If you have questions about this Privacy Policy, contact us at tryalivsupport@gmail.com.